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Policy

Effective date: 30th July 2025
Last updated: 30th July 2025

 

Eat Better Feel Better ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Kajabi and Practice Better powered website and services.

 

  1. Who We Are

We provide online coaching and wellness services through the Kajabi and Practice Better platforms.
Business name: Eat Better Feel Better
Contact: [email protected]
Based in the United Kingdom

  1. How We Collect Your Data

We collect data in the following ways:

  1. Directly from You

When you register for a course, programme, or download

When you book a consultation or coaching session

When you fill in a contact or opt-in form

When you make a payment through Stripe or PayPal

  1. Automatically Through Kajabi and Practice Better

Kajabi and Practice Better tracks user behaviour such as:

IP address and location

Time spent on pages

Device type and browser used

Pages visited and link clicks

This is done using cookies and tracking tools (see Cookie Policy below).

  1. What Personal Data We Collect

Name and email address

Phone number (if provided)

Billing and payment info (processed securely via Stripe or PayPal)

Coaching-related health and wellness information (with your consent)

Marketing preferences

Activity on the Kajabi and Practice Better sites (course progress, logins, downloads)

  1. Why We Collect It

We use your data to:

Provide you with access to courses, coaching, or downloads

Communicate about your account, services, or support

Deliver marketing emails with your consent

Track progress in programs or membership areas

Improve the website experience through analytics

  1. Lawful Basis for Processing

Under UK GDPR, we rely on:

Consent (e.g., marketing emails, health data)

Contract (e.g., providing paid services)

Legal obligation (e.g., accounting/tax records)

Legitimate interest (e.g., business analysis, service improvement)

  1. How We Share Your Data

We only share your data with trusted third-party service providers including:

Kajabi (platform and hosting) and Practice Better (platform and hosting)

Stripe & PayPal (payment processors)

Google Analytics (site tracking)

Email platforms (Kajabi email, Mailerlite, Mailchimp, or ConvertKit)

All data shared with third parties is processed in compliance with UK GDPR.

  1. International Data Transfers

Kajabi and some of our providers are based in the US. We rely on appropriate safeguards like Standard Contractual Clauses or other lawful mechanisms for international data transfer.

  1. How Long We Keep Your Data

We retain data only as long as needed for:

Service delivery

Legal/accounting requirements

Resolving disputes

Customer support

You can request deletion at any time (see section 9).

  1. Your Rights

Under UK GDPR, you have the right to:

Access your data

Correct inaccurate data

Request deletion (“right to be forgotten”)

Withdraw consent

Object to processing

Lodge a complaint with the ICO: www.ico.org.uk

Contact us at [Insert your contact email] to exercise your rights.

  1. Marketing Communications

We only send emails with your explicit consent. You can unsubscribe at any time via the link in our emails or by contacting us.

  1. Changes to This Policy

We may update this policy from time to time. Please review it regularly.

Cookie Policy

Effective date: 30th July 2025
Last updated: 30th July 2025

This Cookie Policy explains how Eat Better Feel Better uses cookies and similar technologies via our Kajabi-powered website.

  1. What Are Cookies?

Cookies are small files stored on your device to collect and remember information about how you use the site.

  1. Cookies We Use on Kajabi

Kajabi automatically sets the following types of cookies:

Cookie Type Purpose
Necessary Cookies Enable site navigation, logins, forms
Functionality Cookies Remember user preferences (e.g., login state)
Performance Cookies Track site usage with tools like Google Analytics
Marketing Cookies Track visits across sites for remarketing campaigns
  1. Third-Party Cookies

We may also use cookies from:

Google Analytics – To understand traffic and behaviour

Facebook Pixel (if used) – For targeted ads

Kajabi's and Practice Better’s built-in email tracking – To measure email engagement

  1. Consent and Cookie Control

When you first visit the website, you'll see a banner asking for cookie consent. You can:

Accept all cookies

Reject non-essential cookies

Change your preferences anytime

You can also clear or block cookies via your browser settings.

  1. Managing Cookies in Your Browser

For instructions, visit:
🔗 https://www.aboutcookies.org

  1. Changes to This Cookie Policy

We may update this Cookie Policy. Changes will appear here, with the date updated at the top.

 

Terms of Service

The information provided as part of this website and membership, including but not limited to exercise guidance, nutritional advice, and wellness content, is intended for general informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment.

Always consult with your GP or a qualified healthcare professional before beginning any new exercise programme, dietary regimen, or lifestyle change, especially if you have any pre-existing medical conditions, are pregnant, or are taking any medication.

While every effort is made to ensure the accuracy and safety of the information provided, participation in any activity is undertaken at your own risk. The provider accepts no liability for any injury, loss, or damage incurred as a result of the use or misuse of this information, except where required by UK law.

By engaging with the content and services offered through this membership, you acknowledge and accept personal responsibility for your health and wellbeing.

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